Fiona is a customer-focused, strategic leader with extensive international industry experience, gained both in commercial roles with global hospitality brands and as a Partner in hospitality consultancy. She has deep, cross-functional expertise in sales, meetings & events and distribution, as well as a passion for innovation.
Fiona is responsible for leading the Encore EMEA Commercial strategy, driving International growth. Heading up Encore’s Sales and Marketing teams, her role is to ensure our customers have exceptional event experiences and that we deliver value for our strategic partners.
Prior to joining Encore, Fiona headed up Sales Operations for Hilton across Europe. Fiona holds an MA (Cantab) from Cambridge University in Modern Languages.